How do I make a return?

To make a return you will need to follow these simple steps:

  1. Check that you have respected the TIMELINES : the return must return to us within 14 working days from the day you received the package.
  2. Download and fill out the RETURN FORM (you can find the link to download it at the end of this page) and insert it inside the package together with the order summary sheet.
  3. Prepare the package and go to the courier of your choice. Attention: you will not find the return label in the package, but you will have to arrange the shipping yourself.

Once the package has been received and our checks have been carried out (the garments must be intact and unworn, complete with labels and all accessory parts such as belts, ribbons, etc., otherwise the return will be invalidated), you will receive an email confirming the return and you will have to just wait for the interbank crediting times.

You can find the return form HERE - RETURN FORM